Check which Hub you’ve got and then pick the test you need. Some tips to help with the test: 1. How to perform Virgin Media Internet Speed Test? Open a browser and type. Connect the coaxial cable. Turn your hub around so you can see where the cables connect into it. One is to run a broadband speed test as this will show you the download speeds you. Yes, you can – at Virgin Media, we don’t need to run your broadband through a landline. Zen Internet. (b) The WiFi Guarantee and eligibility for WiFi Pods. Virgin Media’s M350 Fibre Broadband starts from £34. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. In the last week or so, the speed has dropped to < 100Mb. You can also give our team a call on 150/ 03454541111 to discuss your package options further. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). Black Friday sale ends on 27th November. Virgin MediaTo check the availability and speed of wireless broadband in your area, use our broadband postcode checker, or check directly with your internet service provider. Virgin Media is giving a huge upgrade to millions of its customers this weekend. Once the test begins click on: Run full test to see all the stats. May 24, 2023 19. Fortunately, the Virgin Media broadband speed checker postcode tool allows you to do that. Excludes broadband faults and broadband network outages. . £8p/m extra or included with Gig1 or Volt. Home Phone. 50/month and gives you an average download speed of 362Mbps. Cost = 3 Months FREE. 1 into the address bar of your browser. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. Phone line - 5 mins. Click Begin and speedtest. It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or show if the landline’s not working in your area. Speedtest. Best Online Tools For Virgin Media Business Speed Test. 99. 09hrs, using the Google speed checker. Stream from Virgin Media ; Broadband speed test ; Broadband postcode checker ; Refer a friend ; Mobile deals . Virgin Media offers four multi award-winning services across the UK: broadband, TV, mobile phone and landline. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Check Virgin Media broadband speeds availability at. You can cancel and switch to another provider with very little fuss. Check your internet speed with our free broadband speed test. Whether you’re browsing YouTube, watching a movie, or binge-watching the current series, the fast broadband connections provided by the firm will keep you entertained. Not a single speed test showed me anything near the speeds I should be getting, despite the hardware supporting up to 2. Test your Wi-Fi speed with a separate modem and router. 9 months’ discount (£274. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. over 3. £22. Step. Let’s delve into it! What is the Virgin Speed test? Virgin Media provides ultrafast Internet speed, making it the UK’s leading Internet service provider. Simply enter your address into our broadband postcode checker. 89Mb National Average Mobile Broadband Virgin Media Zen. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). 5Gbps. At least 30Mbps download speeds in every room or £100 one-off credit. Select Modem Mode on the left hand side of the screen. Here is how to properly restart your Virgin Media router: Unplug the power cord from your router. Virgin Media customers have reported issues with their broadband service. It will also tell you if you have a good or bad connection. Plug the power cord back into the router. 50/month and gives you an average download speed of 362Mbps. Multiple broadband speed tests over time can show if and when speed fluctuates. This brief pause allows the device to reset and clear any minor glitches. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Slow. Running a Virgin Media broadband speed test is easy. I pay for Gig1 Fiber and up until recently, was getting close to this speed. According to user feedback, its real-world broadband speed sits between 92-240 Mbps. We are the UK's fastest widely available business broadband provider so can offer you packages with download speeds from 100Mbps all the way up to 1000Mbps. 5-10 Mbps. Presently you can begin test your Internet speed just by tapping on GO button. To find you the right support we need to know which one is affecting you. Step 2: Order your NOW Broadband service. Newly installed Gig1 package with downloads only at aor around 550-600mbs and NO upload speed to talk of <0. Click on the Wireless Network Settings option. Just follow the steps below: into our broadband postcode checker and tap ‘check availability’. • Leave it. Virgin Media’s M250 Fibre Broadband starts from £30. This tool can average connection speed for any Internet provider, country or city in the. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. Cancelling Virgin Media broadband over the phone. Origin 36Mb~ + phone. Virgin Fibre Areas only. Shop Mobile Plans . Virgin Media broadband users must reboot their routers now (Image: VIRGIN MEDIA) Virgin announced earlier this month that is dishing out a free speed boost to millions of customers. Check which Hub you’ve got and then pick the test you need. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. Virgin Media O2 is trying to address the risks with the launch of a trail that will run F-secure software on its Hub 5 router as part of a Smart Security internet protection. Broadband deals . BT Sport is included in Maxit TV (Full House TV) and Ultimate Oomph (VIP bundles) or can be taken as an add-on at additional monthly cost. With M350 fibre, you can stream 4K. It will also tell you if you have a good or bad connection. 50: Based on taking the Big Kahuna Cinema & Sports bundle. I installed this router at a friends house with the same issue you mention above. This will mean that test will also be influenced by other factors such as quality of interconnection of Virgin Media with Internet backbone. 22x faster: Virgin Media Gig1 Fibre Broadband (avg 1,130Mbps) vs UK average speed 8-10pm (49. Virgin Media is unlike most other major broadband providers in the sense that they have their own network and do not rely on Openreach. Such as: Distance from the Hub. Additionally, 535 homes have access to speedy full-fibre symmetric broadband from. If you'd like to increase your speeds, you can take a look at our How To Change My Virgin Media Package page to see how you can upgrade your package speeds. one will test download, upload, ping, and jitter speed. Uk. Select the option next to Enable Modem Mode. Such as: Distance from the Hub. Take a look at how our speeds compare to our competitors’ fastest median download speeds. The speed test measures the upload and download speeds, latency/ping, jitter, and the server used for testing, providing users with a. The internet speed test result displayed on the screen basically has four components i. Cable: While ADSL broadband is dependent on BT’s copper phone line infrastructure, cable broadband providers like Virgin Media use coaxial cables instead. How to test my download and upload speeds? Running a Virgin Media broadband speed test is. 5Mbps), based on Ofcom UK Home Broadband Performance report ( here – pg 4), measurement period September 2022. Hub 5, Hub 5x and Hub 4 - Test my broadband speed. Leave it off for about 10 seconds. I have done room tests and need pods but similarly cannot see how to order them. Download the free Connect app for Android devices. it helps to identify where the problem is , user end or internet service providers. Fastest broadband deals in my area. The results are displayed in a clear and easy-to-read format, showing the download speed in Mbps (Megabits per second) and the upload. It lets you run a super-intelligent WiFi home scan to smooth out any snags, manage your WiFi Pods, and pause WiFi to any device when you need to – perfect for when it’s the. Virgin TV 360 box – over 190 TV channels, including Sky channels in HD and BT Sport 4K. Testing Virgin Media Business Internet speed just requires a couple of moments, and it can help you to address network issues. How to test Virgin Mobile Internet speed? Testing Virgin Mobile Internet speed just requires a couple of moments, and it can help you to address network issues. An internet speed test measures the connection speed and quality of your connected device to the internet. Excludes broadband faults and broadband network outages. Hub 3, Hub 2, Hub 2ac and Hub 1 - Test broadband speed Broadband Speed Check. Peak activity hours. 2 days ago · Virgin Media O2 is trying to address the risks with the launch of a trail that will run F-secure software on its Hub 5 router as part of a Smart Security internet protection. • View, manage and even order WiFi Pods*. Check your results against the advertised speed of your broadband service. Virgin Media employs around 12,000 people directly in the UK and is part of. Customer score. Networking and WiFi. Test Internet Speed Virgin Media: The Official Route; Virgin Media Internet Speed Test UK and Beyond; Exploring Third-party Tools;4. Click ‘ Go ’ – The download will start automatically – then wait for its completion. To get more of an idea of what internet speed you need, check out our simple table below. Compare deals today. With an average download speed of just over 76Mbps up from 72Mbps in 2022, Ireland currently ranks 43rd in the world for speed according to Cable. on 13-01-2023 12:13. , • Restart the Modem, ensure that the cable is properly connected. Portsmouth has a median broadband speed of 90 Mbps, which is drastically faster than the South East's 53 Mbps and quite a bit faster than the UK median of 60 Mbps. Go to – this is the only approved speed test site for the Virgin Media network. Virgin Fibre Areas only. Stream from Virgin Media ; Broadband speed test ; Broadband postcode checker ; Refer a friend ; Mobile deals . e. The distance from the cabinet to your house is then connected by. The test provides a set of results that can be compared against the headline speed you have bought from Virgin Media Business. *. The. Do: use the Connect app to run a super-intelligent WiFi home scan. Running a Virgin Media broadband speed test is easy. Step 1: Run our speed test on a smartphone, tablet, or laptop connected to your Wi-Fi network while standing next to your router and record the speed test results. Virgin Media package. Each of these values represents the connection's specific qualities, which you can. The lower the number of milliseconds’ delay reflected by your ping speed, the better response time you’ll get from your keystroke commands. Wait for 60 seconds and then turn on the Super Hub / Hub 3. To run a test: Go to speedtest. Monday - Sunday 7:00 am - midnight EST. £15 for 6 months then £30 | 24-month. This will mean that test will also be influenced by other factors such as quality of interconnection of Virgin Media with Internet backbone. To run a test: Go to speedtest. Broadband speed tests measure how fast information is transmitted between your device and a test server, using your internet connection. 3. Step 5. 100. Through your bank (sort code: 20-13-42 account number: 23494314 using your 14-digit payment reference number as the reference) If you need help or have any other questions about your bills, you can call Virgin Media on 0345 454 1111 or use the live chat feature on their website. 1 modem mode. Terms. Download the free Connect app for iOS devices. Click on the “Downstream” tab, copy the text and paste into your reply, do not take a screen shot. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. You can check WiFi speeds to your Hub and devices, manage all your WiFi Pods, tackle common WiFi hiccups, get expert help and loads more, all in one. In a standard fibre service, where speeds are usually advertised as being around 38Mbps or 65Mbps, the fibre part of the cable only goes as far as your local street cabinet. Table of Contents Hide 1) How to Run the Virgin Media Internet Speed Test 2) About Virgin Media 3) Products and Services 4) Virgin Media Customer Service Wondering how fast your internet is? Use the Virgin Media Internet Speed Test to find out. Now if you choose our 1 Gig or 2 Gig broadband packs, we’ll guarantee an ultrafast, seamless broadband experience in all areas of your home at no extra charge. Virgin Media is a large internet provider in The United Kingdom, and we have seen broadband speeds as high as 4,427 Mbps from Virgin Media's coverage area, and most of their users see real-world internet speeds in the range of 112 to 288 Mbps. Black Friday sale ends on 27th November. Run a WiFi speed test: Virgin Media has partnered with SamKnows, an internet performance monitoring service, to offer you a room by room analysis of your home WiFi coverage and a speed test. For truly unlimited broadband, you just have to look at the upload and downloads speeds offered by the provider. There are also over 40 other FTTP networks featured in the data. Ultrafast is an internet speed between 100. These estimated speeds apply to all new customers who buy our broadband services, and to existing customers who changed their broadband services, on or after February 28th 2019. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with. Virgin Fibre Areas only. Download speed: How fast your connection downloads from the web. Virgin. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Our front room goes from 0 to 15mps. I joined virgin broadband yesterday. Consider using a wired connection during peak hours to improve your speed. 0. com provides two different latency measurements for your Internet connection: “unloaded” and “loaded” with traffic. net, it rangers from 10Mbps to 30Mbps and im on M250 fibre. Experience high-speed broadband with a huge array of TV possibilities with Virgin Media. Beranda broadband Virgin Media Broadband Speed Test. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. We’ve got the speed you need. Check which Hub you’ve got and then pick the test you need. The. It goes hand-in-hand with how many devices you are using, and what type of content you are accessing online. 73Mb 74. The speed any WiFi device draws data at is limited by its data needs and technical abilities. Their network covers over 15 million UK homes and is able to provide ultrafast. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (if you don’t take or already have the fastest Virgin Media speeds available to you in your area at the point you place your order to become supercharged with Volt); (2) Intelligent WiFi Plus at no extra cost (if you find any WiFi blackspots in your home. You can also take our Children’s Online Safety Test, which will fill you in on what to look out for. Mobile and Tablet offers . Basic service ranges from 3 megabits per second to 8Mbps and will be good enough for light usage (browsing, email, video calls, streaming HD video, etc. Excludes broadband faults and broadband network outages. Slow speed during peak hours will confirm signal congestion is reducing the speeds to your device. Find the Security Settings option, and location the Channel drop down menu. The Power light illuminates, and the connection network light will start to flash amber. Connect your computer to the router, open your browser, and go to any speed test site to check the upload and download speed, jitter, and ping of your virgin media WI-Fi connection. 264Mb Avg. Tap the App. Virgin Media, Hyperoptic, CityFibre residential and KC. Double O2 mobile data. 01. Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. 3. Verizon Fios Speed Test. Grab our free Virgin Media Connect app for your compatible mobile or tablet. Sorry to hear you have been getting variance across your device speed test results. At least 30Mbps download speeds in every room or £100 one-off credit. Select your Virgin Media WiFi network name from the list; Enter your WiFi password and select Join; Your device should now be connected to Virgin Media broadband. Online Multiplayer Gaming, File Downloading and. Open the Run console by pressing the Win + R hotkeys. Change channels to avoid clashes with neighbours and so on. Search Search. Further exclusions & legal stuff apply. Additionally, your device, ethernet adapter, or Wi-Fi card may have a lower maximum speed than your router or. Offer ends 20 Nov. Streaming High Definition (HD) Video, Game Console Connecting to the Internet, and HD Video Teleconferencing. Further exclusions & legal stuff apply. Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. When the device begins to pair, the system light can flash red. Here is how to properly restart your Virgin Media router: Unplug the power cord from your router. Whether you’re just looking for a good internet connection or want to add more services like phone and TV, you’ll be able to find the right broadband deal for your household. This test is more relevant to assess real Internet connection quality. Everything To Know About The Virgin Media Speed Test! Virgin Media has recorded the second-fastest broadband speed in the United Kingdom right now, based on the total of 11,019,504 download speed tests done over the last. Also, you can try running a WiFi speed test to check your connectivity after changing. Excludes Essential broadband customers from 10 November 2022. How To Take Virgin Media Wi-Fi Speed Test: A Step-By-Step Guide. The best times to game online or make big downloads, for example, would be when connection is fastest. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. 50 per month. Speeds of up to M500 – average download: 516Mbps. The download, upload and ping test will be performed to the closest server available near your location. Presently you can begin test your Internet speed just by tapping on GO button. When i do a speed test on testmy. Step 1. However, I have a hub 3 in modem mode, and I can't get wired speeds above 180-190Mbps. Medium service is classified as 12-25Mbps. Right now you can get Virgin Media's popular M125 Fibre Broadband for just £26. Download Test: Measured in Mbps the download speed of your internet connection tells that how quickly your device. All you need to do to check your broadband speed is input your postcode and you’ll be given information regarding your download and upload speed. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. In the UK, Virgin Media currently offers M250 fibre broadband from £30. Our broadband speed checker is ready to go on any device. Whether it’s gaming, streaming,. Find the Security Settings option, and location the Channel drop down menu. Almost every home in the UK can get broadband from providers that use the Openreach network, including all the big names, apart from Virgin Media. From there, the setup is nice and simple. Step 2: Connect a wired desktop or laptop to one of the wireless gateway’s Ethernet ports. Simply enter your address into our broadband postcode checker. For example, a house with many different devices accessing the internet at one time, doing different things, will have an impact on your data usage. Hub 3, Hub 2, Hub 2ac and Hub 1 - Test broadband speed. 18 Month contract · £0 £35 Set-up fee. Still able to stream 4k, play video games the same on both speeds. Simply tap ‘Start’ to run a speed test and get an accurate reading of your broadband. So while the actual speed of your service may vary, for new and existing customers who changed their broadband services on or after 28th February 2019, we now provide a minimum download speed guarantee to your Virgin Media Hub. VM Wifi is now “guaranteed” to 20 Mbps/room it’s now called…. Test your Wi-Fi speed with a separate modem and router. Latency: How quickly your connection responded to the test. Virgin Media is currently at the 16th position of the 96 internet service providers in the UK, having over 50% of its speed test result above 50 Mbps. Enter the IP address into a web browser an log into your Virgin Media router. Solved: I've been a Virgin Media customer for a while on the Ultimate Oomph package, with a broadband speed of 600 mbps. Whether you’re just looking for a good internet connection or want to add more services like phone and TV, you’ll be able to find the right broadband deal for your household. At a PayPoint or Post Office. We’re aiming to connect around 4 million extra homes and businesses. I'm testing the speed in wifi via the router, but the trigger for me knowing there is a problem is that the wired PS5 stops mid-use when watching Apple TV or any other streaming service we happen to be using. Both of these would be more than sufficient for all the most popular multiplayer games, such as FIFA and Call of Duty. TV. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Disconnect your old Hub. Monthly cost £45. Test your Wi-Fi speed at peak hours and non-peak hours and compare the results. To check things out simply plug into your router via a cable and run a speed test - Ookla and Google both offer simple broadband checks which take seconds via your browser. I have the Virgin hub in. 7 tips to tackle internet speed issues. Virgin Mobile. Uk. 00. 1 technology, is designed to power the next-generation of connected devices – including modern. Mobile and Tablet offers . Black Friday sale ends on 27th November. Shop Mobile Plans . Strength: Fibre-optic technology provides a more reliable internet connection than standard broadband. Latency refers to the amount of time it takes for a single packet of data to travel from your device to the remote server and back. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. Here you can change your network name (SSID) and password, choose which. The average connection speed for mobile phones supporting the 4G LTE standard ranges from 27 to 32 Mbps, depending on the state where you live and the age of the phone. Allow the test to run through its 3. Consider using a wired connection during peak hours to improve your speed. Or you may be quicker than average! You won’t be involved the whole time. This is 50% of the advertised internet speed for your broadband service on the date you placed your order. Step 2: Turn the power off. Restart your equipment. SpeedOpen a web browser and go to 192. Whether you’re just looking for a good internet connection or want to add more services like phone and TV, you’ll be able to find the right broadband deal for your household. Simply enter your address into our broadband postcode checker. It has five different widely available speed options, with average speeds of 54Mbps, 132Mbps, 264Mbps, 362Mbps and 516Mbps. (note: the coaxial cable will need to be unscrewed). Working hard to help connect the nation, shop our offers and order online. At the moment you can get Virgin Media's Gig1 Fibre Broadband for £45 per month - this gives you huge average download speeds of 1,130Mbps, even at peak times. At a maximum 1,600Mbps, EE offers the fastest advertised download speeds of any UK provider, beating even Virgin Media, so is the one to check out if you have some heavy-duty internet needs. Virgin Media has issued a 'hack' to increase broadband speeds (Image: PA) Virgin Media has sent an email out to customers with some advice for boosting broadband speeds for any Internet provider's. Gaming Support. • On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). At a maximum 1,600Mbps, EE offers the fastest advertised download speeds of any UK provider, beating even Virgin Media, so is the one to check out if you have some heavy-duty internet needs. It is measured in megabits per second (Mbps). Simply enter your address into our broadband postcode checker. Virgin Media has upgraded the broadband of 15. If you do want to invest in better equipment, you would need to get either a…. Here’s how you can test the speed of virgin media with the speed test tool. Millions of Virgin Media broadband, TV and home phone customers will see their bills increase this spring by an average of 13. Select Modem Mode on the left hand side of the screen. TV box - 15 mins. An improvement from the earlier test, but still far away from what I am supposed to be getting. Advertised Speed: 5 Mbps Expected Speed. I used Speed. Get the WideOpenWest (WOW) Broadband Speed Stats. What do the colours mean? Yellow. Service = 1GB Fibre Broadband + Calls. Some of Virgin Media’s broadband customers are to receive an increase in their upload speeds at no. What do the colours mean? Yellow. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. Virgin Media: Broadband, phone, TV, Virgin mobile:. The updated upload speeds will be available for new and existing customers on the M500 or Gig1 broadband packages. Your free broadband speed boost from Virgin Media is here! We’re giving all broadband customers on 100Mbps or below a broadband boost, so. it helps to identify where the problem is , user end or internet service providers. My Virgin. It's even free to join. UK’s fastest widely available broadband Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. 12 month or 30-day rolling contracts. If you already have Virgin broadband, then you may want to check your speed. Try to use your device where it has a clear line of sight to your modem. In general, full fibre describes a broadband service that only uses fibre optic cables from end to end. Broadband speed test results are specific to one device and time. to check your service. Virgin Media Internet Speed Test Read More »Virgin media hubs don’t provide the best of WiFi coverage. When you click the “Show more info” button, you can see your upload speed and connection latency (ping). Read on for a detailed walkthrough of the process. According to the Speedtest Global Index, the average internet speed around the world is 71 Mbps. . Also, you can see whether your ISP is giving you all the data transfer capacity that you’re paying for. Leave it off for about 10 seconds. Grab our free Virgin Media Connect app for your compatible mobile or tablet. It gave me 266. What do my speed test results mean? Here's the meanings for some of the key terms you’ll see when running a. The boost will see the average upload speed for Virgin Media’s M500 service increase from 36Mbps to 52Mbps, with the average upload speed for Gig 1 services rising from 52Mbps to 104Mbps – six times faster than the UK’s average. 0 and your computer. Speed: Fibre broadband can offer much faster internet speeds than traditional copper broadband. Cable broadband is a separate fixed-line broadband network provided by Virgin Media. The UK's broadband could soon get a much-needed speed boost courtesy of Virgin Media. This Virgin speed test review will explain how to run its speed test, how it works, and its fastest speeds. Whether you’re just looking for a good internet connection or want to add more services like phone and TV, you’ll be able to find the right broadband deal for your household. Chart showing the average download speeds across tests carried out by users of the broadband. Step 1: Check your home network. Reboot your router - Unplug it, wait for a bit, plug it in again and retry the speed test. Running a Virgin Media broadband speed test is easy. We’ll get you set up in no time, too. 00. 0. Press the ‘start’ button to run the virgin media wifi speed test. For the average user needing only adquate or "good" internet service, 18% of Virgin Media's download speeds fell between 30 and 80 Mbps. The router will go through the booting up. The biggest single increase occurs between 150-249Mb and 249-99Mb, with prices rising 55%, from £21. Virgin Media services are only available in eligible Virgin Media network areas. £8p/m extra or included with Gig1 or Volt. For help improving your broadband speed, see our Boost Broadband Speed guide –and check out our Broadband Unbundled tool for the best deals. download speed, upload speed, ping speed and jitter speed . £8p/m extra or included with Gig1 or Volt. Once finished click ‘Show. hi there, any help would be great, ive been trying to figure out for ages why my internet is so slow during the day. Average Mobile Internet Speeds. With Voom Gig1, you get download speeds right the way up to 1000Mbps and upload speeds up to 100Mbps. e download speed upload speed and latency or ping. If you aren't the account holder, you can just click this link: Check Service Status. Test with an Online Speed Test. To run the scan, simply connect to. Get the right broadband deal. For the computers or laptops that show 100 Mb/s connections in the Hub 5's menus, check if that is correct by have a look at the speed being shown on the computer or laptop's end of the network cabled connection. 23-08-2022 18:34 - edited 23-08-2022 18:36. Contact BT Live Chat. 1. 500 Mbps broadband is suitable for most online activities at home. Black Friday sale ends on 27th November. If your device.